Here is a summary of all possible ways you can configure your devices.

General Configuration

No matter what type of device, each device created can be configured under its general configuration tab.

When navigating through the configuration of a device, the first item displayed is the summary of its general settings.


Apart from being able to change the name, you can set an icon to represent the device. This icon will appear on the map widgets or map view when no role field is selected.


Here you can assign your own tags to your devices. These help you sort your devices better, as well as to configure map widgets and reports.

To setup a tag, just type in the name of the tag on the "Add Tag" field. Click Enter and don't forget to Save the changes!


You can use metadata to add your own information to your devices, which does not necessarily have to be stored in a field of the database.

You can also use metadata in some widgets on the dashboard, e.g. to create an overview of measured values in a table and colorise this table based on metadata.

Online Timeout

If no further measured values or other messages are transmitted from a device within the time specified here, the device is displayed as offline in the listing and in other places.

Activate Notifications

If you want to get notified when your devices gets Offline, simply activate the Checkbox here and when your Device hasn't received new measurement values within the set time you will receive a notification about this via E-Mail.

This option enables sending offline-alerts for the currently logged in user (you). If you want other users to receive notifications as well - you must instruct them to enable this on their side / account as well.


With the help of Claiming you can move devices between Workspaces or share Devices with other persons like customers, etc.

Read more about Claiming here:


Product Configuration

When creating a device you can add it using an existing product or create a new one. When a new product is created it gets a Product Slug, which is the reference name of that product in our backend. You cannot change this name yourself, so once created, the product will always have the same slug.

You can also select an icon for a product, which all devices under that product will inherit.

LoRaWAN/API Configuration

The next section depends on the type of device you have added to the platform.

Please visit our documentation about how to create a connection to your Network Server for LoRaWAN devices here.

If you want to know more about the Serial Number for API devices, you will find it here.

Payload Decoder

LoRaWAN devices

API devices

You will find a detailed guide on how to decode your device's payloads in the next article:

pageIncoming Webhooks

You will be able to see the incoming messages on the right side button "Show logs".

MQTT Configuration

On API devices after Payload decoders you will see the MQTT configuration section. To learn more about it visit:

pageMQTT Documentation


The fields are the measured values of your devices, which get stored in our time-series database. Depending on your subscription plan, a certain number of fields can be created per device. This are also the so-called "datapoints". To learn more about fields visit:


To learn more about datapoints and data retention times in our time-series database visit:

pageData retention & Datapoints

Configuration Fields

Configuration Fields allow you to create static variables that exist as a product-wide default and can be overwritten per device. To read more about how to use them visit the next link:

pageConfiguration Fields

Danger Zone

At the end on the device's configuration you will find the Danger Zone. Be careful with those configurations, since they are critical. You can change the plan or subscription in which your devices are, as well as see how many datapoints they have consumed in the past 24 hours.

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